> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wiser.airwallet.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Notice Board - FAQ

## Notice Board FAQ

### What is Notice Board?
Notice Board is a digital notice board inside the app that lets you share persistent, location-specific information with your laundromat users. It is designed for messages that should stay available over time (unlike push notifications, which are time-sensitive).

### Why Notice Board?
To make it easier for laundromat owners to communicate important information (for example: opening hours changes, maintenance updates, pricing notes, rules, and local announcements) in a way that users can always find when they need it.

### How is Notice Board different from push notifications?
* **Notice Board:** Persistent and always accessible in the app for a specific location.
* **Push notifications:** Time-sensitive and easy to miss if a user dismisses them.

### Where do I find Notice Board in the dashboard?
In the dashboard left navigation, **Notice Board** is available as its own module.

### What do I see in the Notice Board module?
You will see a table overview across your locations with:
* **Location name**
* **User count**
* **Active notices**
* **Latest change** (latest update on any board for that location)

Clicking the row opens that location’s Notice Board.

### How many Notice Board messages can I create per location?
This depends on your plan:
* **Basic plan:** Notice Board is not available.
* **Smart plan:** Up to **1** message per location.
* **Business plan:** Up to **5** messages per location.

### Can I reorder messages?
Yes. If you have multiple messages (for example on Business), you can **drag and drop** to change message order.

### What will app users see?
* If there is **at least 1 active message**, the **Notice Board icon** is visible in the app.
* If there are **unread messages**, a **notification counter** is shown.

### How does the in-app message view work?
* **1 active message:** Users see a simple view and can close it by pressing **OK**.
* **2 or more active messages:** Users see an expanded view with a **page switcher**.

### In what order are messages shown in the app?
* **New (unseen) messages are always shown first.**
* After new messages, the remaining messages follow the **same order as set in the dashboard**.
* Once a new message has been seen at least once, it returns to its original ranking order.

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