> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wiser.airwallet.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why do I not receive a one-time code?

*   Make sure you are connected to the mobile network and have entered the correct phone number and country code.
    
*   If you are sure that you have not received a one-time code yet and have a good connection, you can press the “send new code” button.
    
*   If you still do not receive the one-time code, contact Airwallet at ${color}[#29e1b4](contact@airwallet.net) or ${color}\[#29e1b4\](+45 78 70 99 99) and we will help you verify the account.