Articles on: App FAQ

Airwallet App Guide

This guide is for new users in the Airwallet app. The guide contains everything from creation of the account to how you make a payment in the laundry room together with different types of features.

Create new user

When you have installed the Airwallet app on your phone, you need to create an account. This is how you do it:

→ Click on Create new user
→ Click on I consent
→ Click on Accept
→ Enter your first name, last name, phone number and your self-selected 4-digit pin code and finish by clicking Create user at the bottom of the page.
→ In the last step there will be sent a 6-digit verification code to your phone number that needs to be entered in the middle of the page. Hereafter you can click on Next down below.

Create new user

Adding payment method

Efter creation of your Airwallet account, you need to enter your payment method. This is how you do it:

→ Choose Payment method
→ Click in the white field
→ Choose Payment card
→ Enter your card information and end by clicking Save at the bottom of the page

Adding payment method

Pay to and start of the machine

When your Airwallet account is created and your payment method is added, then you are ready to make a payment for the machine. This is how you do:

→ Under Pay you can choose which machine that you would like to pay at. It could for example be Wash 1.
→ When you are connected to the machine, there will be a short guide on, what you should do before the complete the payment for the machine.
→ In the end you can complete the payment by Swipe to the right

Pay to and start of the machine

Booking

If you wish to book a wash- or a drying machine, then you can go to Booking in the app and here you will be shown a calendar. To make a booking you have to:

→ Choose the date where you want to book a time
→ Choose the time period where you will use the machine
→ Choose which machine you would like to book
→ Confirm your booking by Swipe to the right

Booking

Updated on: 04/04/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!