Wallet/Balance
Coupons
Why can’t I see the coupons page in my app?
What happens if I delete a coupon by mistake?
Can I save my coupons for later?
Can I combine different coupons on the same purchase?
What does it mean that the coupon is qualified soon?
Which coupon will be applied if I make multiple purchases and use the ‘stop time’ function available in the Airwallet app?
App use
How can I send a new start signal to the machine?
I paid for a machine, but it does not start. What can I do?
Why can’t I connect to the machine I want to use?
The machine is occupied in the app, but is not currently used, why?
Airwallet App Guide
How do I delete my user?
How do I create an Airwallet user?
Why is the program not finished when I have bought the time the machine said the program took?
How can I change my location in the app?
What happens if I buy too much time on a machine?
The machine does not work, why?
I cannot log in to the Airwallet app, what do I do?
How can I cancel my Ark subscription?
Why do I not receive a one-time code?
How do I change my payment method?
Why can't I find Airwallet in the App Store or Google Play?
How can I use my credit code?
Why are there expenses for Airwallet on days where I have not used Airwallet?
What happens if I do not use all my starts in my Airwallet Ark subscription?
Can I share my user on multiple devices?
Why can't I create an account in the Airwallet app?
How can I change my Ark subscription plan?
This is how Airwallet works on household machines
Giropay Service Termination: What it means for Airwallet Users