The screen on the machine is frozen and I can not choose a program
If your screen seems to be frozen and you are not able to choose a program, the reason might be a child lock on the machine. You can recognise child lock by a symbol of closed lock on the display of the machine or letters CL. Here are guides on how to unlock the display on the most common machines:
If you do not find the relevant information here, you can try to search for user manual for the specific machine at your location or contact us at +45 78 70 99 99 or [email protected]
Read article on how to unlock child lock on different Electrolux machines here: https://www.electrolux.ie/support/support-articles/laundry/washing-machines/washing-machine-displays-padlock-electrolux/
On Schulthess machines the child lock should be disabled by holding the top right button together with start button (more details in video: https://www.youtube.com/watch?v=45bCTDV3eD0)
On LG machines one of the buttons should be stated child lock - hold the appropriate button for 3 seconds to unlock the machine
If you do not find the relevant information here, you can try to search for user manual for the specific machine at your location or contact us at +45 78 70 99 99 or [email protected]
Electrolux machine:
Read article on how to unlock child lock on different Electrolux machines here: https://www.electrolux.ie/support/support-articles/laundry/washing-machines/washing-machine-displays-padlock-electrolux/
Schulthess professional
On Schulthess machines the child lock should be disabled by holding the top right button together with start button (more details in video: https://www.youtube.com/watch?v=45bCTDV3eD0)
LG
On LG machines one of the buttons should be stated child lock - hold the appropriate button for 3 seconds to unlock the machine
Updated on: 18/10/2023
Thank you!