Articles on: App FAQ

I cannot log in to the Airwallet app, what do I do?

Start by making sure you have entered the correct phone number and country code.

Make sure you have a stable connection to mobile networks and the Internet.

If you have forgotten your PIN-code, you can press ‘Forgot PIN-code?’ on the login page. Enter your phone number and wait for a one-time code. It arrives as an SMS. Once you have entered it, you can select a new PIN code for Airwallet. (Make sure you are connected to your network so you can receive text messages.)

Updated on: 05/12/2022

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