Creating user & logging in
Why do I have to provide Stripe with sensitive information while using Airwallet?
I bought Airwallet, how do I get started with the dashboard?
Do I have to register on the dashboard to be able to buy washing and drying in my shared laundry?
Why do I need to fill out the information about my business and upload a photo ID?
I cannot log in to the dashboard, why?
Where do I pay for Airwallet?
Can multiple users access the same dashboard?
Why do I have to name the devices and the location?
When I create an Airwallet device, how do I know what settings to set it up with?
The dashboard does not look correct, what can I do?
In which bank account are the transactions deposited?
When am I approved to receive payments from Airwallet?
Where can I find my 'IBAN code'?
When should I create a new location?
I do not have access to my dashboard and have purchased Airwallet from a distributor, can I have access?
Dashboard in use
How can I change the opening hours at a location?
Team member roles
How can I create credit payment user?
How can I add multiple bank accounts to my dashboard?
A user has had a problem, how do I refund the transaction?
Can I change the prices or names of the machines?
I would like to have Airwallet in another location, how does this work?
When will the money be paid out to my bank account?
Why are there some transactions on the dashboard listed as 'test' in Transaction ID?
How do I change the currency of my account?
When should I create new locations?
Some of my users need to be able to use Airwallet for free, how can this be done?
My Airwallet dashboard needs to be handed over to someone else, how is that done?
Can I have the monthly statement/invoice sent to my accountant, etc.?