Articles on: App FAQ

Why is the program not finished when I have bought the time the machine said the program took?

Ordinary household appliances are not perfect for commercial laundry. This can result in differences in how long the machine calculates and how long it then actually spends.

The differences can occur when the water is harder, there are more clothes in the machine, or the clothes are dirtier than expected.

We recommend buying a little more time than indicated in the display on the machine, to be on the safe side. You can always stop the time if you buy too much. You will only pay for the time you use.

If the machine is interrupted in the middle of a cycle, you can always buy the remaining time. The machine will continue from where in the program it was interrupted.

Updated on: 19/10/2023

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