Articles on: App FAQ

Why does Mit ID ask for approval with every payment?

Here is a guide on what to do if you are frequently asked about MitID verification for every transaction in Airwallet

Mit ID, or two-step verification (also known as 2FA), is a security measure designed to protect your online accounts and transactions. When you see My ID asking for verification after each payment, it may be because that service or app has implemented an extra layer of security to prevent unauthorized access or transactions, even if your payment card is stored.

This can be annoying, but it helps ensure that only you can make transactions on your account, even if someone were to access your saved card. This is an extra layer of protection to prevent fraud and misuse of your payment information.

If you find it cumbersome, you may be able to adjust the two-step verification or security settings in the app or service to strike a balance between convenience and security.

How do I change it?

Two-step verification and security settings may vary depending on the specific app or service you're using. In general, however, you can usually customize your security settings by following these steps:

Open the app: Open the app where you're experiencing the issue of repeated two-step verification.

Find security settings: Look for settings related to "Security", "Account", "Privacy" or something similar. This can usually be found in the app's main menu or your profile section.

Two-step verification: Inside the security settings, there should be a section on two-step verification or login verification. Here you may be able to adjust how two-step verification works for your account.

Customize settings: Depending on the app, you may have the option to turn two-step verification on or off, change the verification method (e.g., SMS, email, app-generated code), or adjust when two-step verification is required (for example, only for new devices or after a certain period).

Save changes: After adjusting the settings, you usually need to save the changes or confirm them.

Keep in mind that changes to security settings may affect the security of your account and transactions. Therefore, make sure you understand how the changes affect the protection of your account before making the changes. If in doubt, you may want to contact the app's support or customer service for guidance.

Updated on: 18/09/2023

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