Why can't I create an account in the Airwallet app?

If you're experiencing issues creating an account in the Airwallet app, please contact Airwallet Support at:

📞 Phone:

• EU: [+45 78 70 99 99](tel:+45 78 70 99 99)

• US: [+1 (470) 481 5325](tel:+1 (470) 481 5325)

💬 Live Chat:

Available via the Airwallet app, the Anton payment terminal, or on our [website]()

📧 Email: [email protected]

The opening hours are:

Monday - Friday: 07:00 - 01:00 (CET)

Saturday - Sunday: 09:00 - 21:00 (CET)

If you contact us outside of our opening hours, please include your first name, last name, phone number, and your preferred 4-digit PIN code for logging into the app. We’ll follow up with you the next morning, so be sure to check back for our response.

Updated on: 15/10/2025