Why can't I create an account in the Airwallet app?
If you're experiencing issues creating an account in the Airwallet app, please contact Airwallet Support at:
📞 Phone:
• EU: [+45 78 70 99 99](tel:+45 78 70 99 99)
• US: [+1 (470) 481 5325](tel:+1 (470) 481 5325)
💬 Live Chat:
Available via the Airwallet app, the Anton payment terminal, or on our [website]()
📧 Email: [email protected]
The opening hours are:
Monday - Friday: 07:00 - 01:00 (CET)
Saturday - Sunday: 09:00 - 21:00 (CET)
If you contact us outside of our opening hours, please include your first name, last name, phone number, and your preferred 4-digit PIN code for logging into the app. We’ll follow up with you the next morning, so be sure to check back for our response.
Updated on: 15/10/2025
Thank you!