Articles on: App FAQ

How can I cancel my Ark subscription?

This article applies to Ark subscriptions for washing/drying within an Airwallet app

If you want to cancel your subscription go to the 'Settings' section of your app and choose 'Subscription.'

At the bottom click on a button called 'Cancel subscription'

By clicking on the 'Cancel subscription', you will not be charged from the next renewal subscription date moving forward. If you have some washes/dries remaining for the month you have already paid for, they will remain even after canceling your subscription.

If you decide to restore your canceled subscription follow the same path just instead of 'Cancel subscription' choose 'Resume subscription'.

Updated on: 18/09/2023

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