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Articles on:Anton FAQ
Find guides and instructions for how to install, use and solve the most common issues experienced on the payment terminal 'Anton'.

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  • Anton installation guide
    1. Install and power up Anton Unbox the Anton and locate the metal key on the back of the tablet. Use the key to unlock The metal wall part from the Anton, and install the wall part with the provided screws. Please make sure that you leave enough space on the sides so the power button and the metal key outlet are easily accessible. Connect the Anton to power by supplying line and neutral to the charger located behind the terminal. Power up the Anton by pressing and holdingSome readers
  • What can I do when the payment terminal screen is black?
    If you come to a payment terminal with a black screen here is what you need to do: First try to simply push the turn on/turn off button that you can find on the right side of the terminal (you will need some sharper object that will allow you to push the button inside the hole, make sure you can feel that the button is being pushed) Check if the payment terminal is connected to power and if there are no loose charging cables. if neither of the previously mentioned steps helped itSome readers
  • Changing Settings of Anton Sim Cards & Network Operator
    To access the settings that are needed, you must exit ProKiosk Mode on Anton. This is done by: → Push the button on the right side of Anton → Two options will appear - Restart and ProKiosk mode → Click on the Prokiosk mode → To exit the ProKiosk mode you need to enter a code (to receive the code contact Airwallet's support at [email protected] or +45 7870 9999) You have now exited ProKiosk mSome readers
  • Anton update
    Anton update (manually) To update Anton it is necessary to gather information for the support team to update Anton on their side first: Start by pushing the button on the right side of Anton until the option to click on ProKiosk mode pops up. After choosing the ProKiosk mode you need to enter a code (to receive the code contact Airwallet's support at [email protected] or +45 7870 9999). Here you have to: → Go to Settings → Go to About Tablet Once in settings goFew readers
  • Anton dashboard setup
    Once in the dashboard click on the icon called Locations in the header of the webpage. Go to My locations When in the specific location click on the icon called CFew readers
  • How to exchange SIM card on Anton
    How to exchange SIM card on Anton → Use the key for Anton to take the tablet out of its cage (You can find the lock on the left side of the tablet) → Pull down the metal or plastic back cover to release the tablet from its cover → Unplug the tablet from the charger → Once the tablet is out, use a tiny source to put in the input on the SIM card tray at the bottom on the left side of the tablet → Remove the former SIM card, attachFew readers
  • Checklist - Before installing Anton
    Checklist for Anton to ensure the best performance and functionality of the payment terminal Set up Anton in the AirWallet dashboard, if you do not know how to proceed follow this guide: https://wiser.airwallet.net/en/article/anton-dashboard-setup-vyrjvu/ Check the Internet connection/Signal: https://www.speedtest.net/ Check Anton is not blocked by any object from the right side (To ensure access to the reset button) Make sure Anton is away from any machines or windowsFew readers
  • Monitor your Anton's with Anton health
    Anton health page is a tool to make it easy for you to monitor all your Anton's at once. The page shows diffrent columns like: Last check in, session start, battery status etc. Some of the most important columns: Last check in: Anton is setup to check in every 5 minutes, if somebody makes a payment or touches the screen in the laundry room, then it will also make a check in. Tablet batteFew readers
  • Anton user guide - payment
    User guide for the Anton Payment Terminal Click "Start" Choose the machine you would like to use When a machine has been chosen, it is ready for you to put in your laundry. When everything is ready on the machine start click the button "Go to payment". Start - choose machine and load machine 4. Choose payment method. Card is the most common mode, code is if you are created as credit payment useFew readers

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